The support you need, on your terms

Get one member of your team connected to FireGiant's unparalleled support team.

Professional customers can post up to 10 support tickets per subscription year to resolve their most critical problems.

One code review per year. We examine your WiX source code and conduct a live code review with you and your team.

Speak with the most knowledgeable WiX folks around, and use that time to ask questions, resolve issues, plan features or discuss pretty much anything you like. We're here to help and we love talking to our customers.

Get any number of your team members connected to our support. You authorize which individuals receive support and we do our best to take care of them all—whether they are building a simple test deployment or the official build for the product release. We welcome questions from the entire team.

All team members enjoy all-you-can-eat email-based support. In the rare case where an incident can't be resolved via email, we'll even get on the phone to sort things out.

One code review per year. We examine your WiX source code and conduct a live code review with you and your team.

Speak with the most knowledgeable WiX folks around, and use that time to ask questions, resolve issues, plan features or discuss pretty much anything you like. We're here to help and we love talking to our customers.

The HeatWave Build Tools includes powerful and innovative features that build upon the WiX Toolset, such as MSIX generation and advanced harvesting.

Learn more about the HeatWave Build Tools

Get access to FireGiant's own validated and stabilized private branch of WiX v3. Get code fixes much more quickly than with open-source WiX and even request custom features.

Learn more about FG-WiX v3

If you're concerned about the risk of relying solely on the open-source community to fix bugs in the WiX Toolset on the schedule you need, you're not alone. You're just not a FireGiant customer yet...